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copyright notice

Legal Statement on User-Generated Content and Copyright Compliance

PageRank Kings LLC. D.B.A. BISTRO BUDDY® operates as a platform that facilitates the sharing and discovery of user-generated content (UGC). We acknowledge and respect the protections afforded to online service providers, including social networks, under federal law, particularly under Section 230 of the Communications Decency Act and the Digital Millennium Copyright Act (DMCA) of 1998.

We are committed to fostering a responsible and legally compliant online environment. To this end, we take proactive steps to review UGC submitted to our platform to the extent possible, ensuring compliance with our policies and applicable laws. Despite our efforts to monitor content, due to the volume and dynamic nature of UGC, we rely on our community and copyright owners to report infringing materials.

Our platform includes accessible mechanisms on every page hosting user-submitted content, allowing for the easy submission and reporting of copyright infringement claims. We have established a clear and efficient DMCA takedown procedure to address allegations of copyright infringement promptly and thoroughly. Upon receipt of a valid copyright infringement notice, we are committed to removing the infringing material from our platform and taking appropriate action in accordance with our Repeat Infringer Policy.

We value the creativity and expression that UGC brings to our community and are dedicated to protecting the rights of all content creators while providing a safe and respectful platform for sharing and engagement.

For detailed information on how to submit a copyright infringement notice, or if you have any questions regarding our content policies, please visit our [DMCA Takedown Procedure] or contact our designated Copyright Agent.

US-CT.BER:1392443
Status: ACTIVE

PAGERANK KINGS LLC
P.O. Box 27124
West Haven, CT 06516

BISTRO BUDDY
P.O. Box 27124
West Haven, CT 06516

Registered Agent: Jason Card
DMCA Designated Agent Registration: DMCA-1042576
Support Email: Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo.


Our "Customer Service Policies: Refunds, Returns & Exchanges" category encompasses our commitment to transparency and customer satisfaction across all our services and products. These policies ensure a clear, fair, and straightforward process for refunds, returns, and exchanges, reflecting our dedication to upholding the highest standards of customer service. Whether it's a question about a service subscription, product purchase, or any of our diverse offerings, this comprehensive policy framework is designed to support our clients' and customers' needs, fostering trust and confidence in every transaction.

Shipping, Delivery & Fulfillment Policy

BISTRO BUDDY features multiple ways for customers to discover, order, purchase, reserve, request, or receive products and services from BISTRO BUDDY and from independent restaurants, food trucks, vendors, merchants, creators, and other businesses. Because transactions on or through BISTRO BUDDY may be completed in different ways, shipping, delivery, pickup, fulfillment, cancellation, refund, and customer service responsibilities may vary depending on the listing, seller, and checkout method used.

In some cases, products are sold directly by BISTRO BUDDY Official Store. In other cases, products or services are offered by independent third-party sellers through BISTRO BUDDY. In some situations, BISTRO BUDDY may display or promote a seller’s products, menu items, merchandise, or offers, while the actual purchase is completed on the seller’s own website, app, ordering system, social commerce page, or other third-party checkout experience. Some sellers may also offer local delivery, pickup, catering fulfillment, or shipment of food, beverages, or perishable items, all of which may involve additional restrictions and special handling requirements.

Because of these differences, this policy is organized into separate sections and articles covering:

  • BISTRO BUDDY Official Store orders
  • Third-party seller orders placed through BISTRO BUDDY
  • Orders completed on a seller’s own website or external checkout
  • Food delivery, pickup, and perishable or time-sensitive items
  • General timing, tracking, delays, fees, and responsibility limitations

Customers should review the specific listing details, seller information, checkout path, and any seller-specific policies before placing an order. Where a third-party seller controls the sale, fulfillment, shipping, delivery, pickup, packaging, timing, inventory, customer support, or legal compliance for an order, that seller is responsible for those obligations unless BISTRO BUDDY expressly states otherwise.

BISTRO BUDDY may provide a platform for discovery, promotion, ordering tools, traffic referrals, communications, marketing support, and transaction functionality, but BISTRO BUDDY is not the shipper, carrier, courier, restaurant operator, food preparer, warehouse operator, or merchant of record for every order shown on the platform. The applicable seller, restaurant, vendor, or business may have its own shipping, delivery, pickup, return, cancellation, and fulfillment policies that apply to the transaction.

Please review the related policy articles in this category for details about the specific type of order involved.